Methods Process FAQ hello@lucidresearch.co
UX Research Studio

Stop shipping features based on whoever argued loudest in the meeting

Lucid Research runs interviews, usability tests, and surveys that give product teams real evidence — not just opinions with better slides.

0studies completed
0product teams served
0days, avg. turnaround
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Methods

We pick the method that fits the question

🎙️

User Interviews

1:1 conversations to understand needs and motivation.

🖱️

Usability Testing

Watch real users try to complete real tasks in your product.

🗂️

Card Sorting

Understand how users mentally group your content and features.

📊

Surveys

Quantitative signal at scale, designed to avoid leading questions.

Onboarding drop-offHigh severity
Pricing page confusionMedium severity
Search result relevanceHigh severity
Settings discoverabilityLow severity
Deliverables

Findings you can actually act on

  • Severity-ranked findings — so your team knows what to fix first.
  • Video highlight reels — for stakeholders who won't read a report.
  • Personas & journey maps — grounded in real interviews, not assumptions.
  • A findings workshop — we walk your team through it live.
How we work

From question to evidence in two weeks

01

Scope the question

We turn a vague concern into a testable research question.

02

Recruit participants

We find and screen real users matching your target profile.

03

Run the study

Sessions moderated by senior researchers, recorded and analyzed.

04

Deliver findings

A report and workshop your team can act on immediately.

Case study

Fixing a 40% onboarding drop-off

A fintech client couldn't figure out why signups weren't finishing onboarding. Five usability sessions later, we found the real blocker: a single confusing verification step.

Request the case study
+27%onboarding completion
5usability sessions
9 daysquestion to findings
1root cause identified
FAQ

Questions product teams ask us

How many participants do we need?+

For usability testing, 5–8 participants typically surface most major issues. Surveys need larger samples, which we'll scope with you.

Can you recruit our own users?+

Yes — we can recruit from your existing user base, or source external participants matching your target profile.

Do you work with early-stage startups?+

We do, with a lighter-weight research package designed for teams validating an early product.

Is this a one-time engagement?+

Most clients start with one study, then move to a quarterly research retainer once they see the value.

Have a question your team keeps arguing about?

That's usually a sign it needs research, not another opinion. Let's scope a study.

hello@lucidresearch.co